This Shipping Policy governs the delivery services for all orders placed on our website, including women’s shapewear, yoga apparel, and activewear products. We provide reliable, trackable international shipping services to customers across Europe, North America, and other global regions. By placing an order on our site, you agree to the shipping terms and conditions outlined below.

1. Order Processing Time

All orders are processed within 1–3 business days after successful payment confirmation. Processing days exclude weekends, public holidays, and regional festival shutdowns. During peak shopping seasons, flash sales, or promotional events, order processing may be slightly delayed due to high order volume. We do not offer weekend or holiday processing for standard orders.

2. Shipping Regions & Carriers

We offer worldwide shipping covering the United States, Canada, United Kingdom, European Union countries, Australia, and other international regions. We cooperate with trusted global logistics carriers to ensure stable, safe, and trackable delivery. All shipments come with a valid tracking number so customers can monitor delivery status in real time until the package arrives.

3. Standard Shipping Time

Estimated delivery times are for reference only and start from the date your order ships out:

- North America: 7–15 business days

- European Countries & UK: 7–18 business days

- Australia & Other Regions: 10–20 business days

Delivery delays may occur due to customs inspection, remote regional logistics arrangements, extreme weather, or local postal efficiency, which are beyond our control.

4. Shipping Fees

Shipping costs are calculated based on your destination country, order weight, and package size, and will be clearly displayed at checkout before you complete payment. We occasionally offer free shipping promotions for orders that meet specified spending thresholds. All promotional shipping rules are subject to the specific activity announcements on our website.

5. Customs, Duties & Taxes

All international shipments may be subject to import taxes, customs duties, and clearance fees imposed by the destination country’s local customs authority. These additional fees are the buyer’s responsibility to pay. We do not cover customs duties, import taxes, or related handling charges. Please confirm your local import policy before placing an order.

6. Order Tracking & Delivery Updates

Once your order is shipped, you will receive an automated shipping confirmation email containing your tracking number and tracking link. We recommend tracking your package regularly. If your tracking status stops updating for more than 7 business days, please contact our customer support for assistance.

7. Undeliverable & Returned Packages

Packages may be returned or failed to deliver due to incorrect shipping address, unreachable recipient, long-term unclaimed parcel, or local customs rejection. If the package is returned to our warehouse for buyer-related reasons, the return shipping cost and reshipping fee will be borne by the customer. We will not issue full refunds for failed delivery caused by incorrect customer information.

8. Lost or Stolen Packages

Once the logistics system shows “delivered”, we consider the package successfully delivered. If your package shows delivered but you have not received it, please check with your local post office, neighbors, or building management first. We will assist in investigating lost or stolen packages within a reasonable time frame, but we are not responsible for compensation for packages confirmed as delivered by the logistics provider.

9. Shipping Policy Updates

We reserve the right to modify or update this Shipping Policy without prior notice to adapt to logistics adjustments and business updates. Any changes take effect immediately once posted on our official website. Your continued use of our website and placing orders after updates constitute acceptance of the latest shipping terms.

10. Contact Us

If you have any questions regarding shipping time, logistics tracking, delivery issues, or international shipping rules, please contact our customer service team via our official store email. We will respond to your inquiry within 24 working hours.